in assistance ... It is as E 'in moments like this that I realize what I am paranoid.
I broke the new handset (9 months old, practically a babe). Same brand of the same laptop, same failure last time, that is (for those who remember) broke the hinge of the screen. I do
extreme use of the laptop: I open the morning and I'm stuck until lunch, after lunch and reopens it closes it before returning home. Sometimes, and I say hidden, I use it in the evening! Just use extreme, no doubt about it!
Seriously my computer equipment to stretch well. Always put the laptop in the protective sleeve (there is not even a scratch, in fact). I also have the cable antiscippo. Imagine that I still have the original stickers, even the clear plastic covering the areas shiny!
Whatever I decide to send him assistance. Telephone number for the
, € 4 after waiting speak with an operator, I try to fool me by saying that this laptop and I broke the hinges. The guy did not bat an eyelid and tells me that is sending the mail $ noto_corriere to get it. He did not
stories of any kind! For example, he could tell me that it was not under warranty because it depended wear, or did not ask me if I had fallen.
This confirms, once again my idea of \u200b\u200ba bad bad bad design!
The paranoia comes now.
To make sure you never miss a bit I made two copies of both partitions on two hard disk drives. Then I took another computer, the more antiquated, with a little 'to hack I mount one of these two hard drives on this new-old computer.
A little 'changes and I (good or bad) to work to work as I could before. When the handset will return to just sync with the external HD to the laptop.
Let's hope so.
formattino I hope that the laptop, I remove the password. Consequently
do a better cancellation (wipe) all my personal data: email, firefox profiles (where there are passwords), personal documents, working documents ... In short, everything the gate has been erased so that it can not be recovered ... you never know ...
Packaging now operates ...
write the RMA number and my name (as cel) everywhere ... A lot of plastic (the one with the balls) everywhere ... paper Newspaper ... box ... wrapping paper ... scotch galore ...
all ready and quite happy with my package (since my mother tries to send me a resume as a stocker ...) wait for the courier ...
That of course does not arrive ... and Friday at 18, meaning at least three days later all ....
mumble mumble ...
I call the service center that, after several piece of music, said he had spoken directly to the messenger and that it is coming ...
Waiting ....
plays the intercom. I rush down the stairs ...
I expect a guy out of uniform for $ noto_corriere, with strange face, with beard of two days ... Now, maybe I am used to bad ... in States the carrier has always uniform and badge, PDA giant to read the barcodes ... This seems more a fisherman on Sunday, with all due respect for the fishermen ...
tried to take the package and mindful of the misfortune of my friend ask the receipt ... I do not want to give ... I think once that they'll never see my beloved laptop theft and the parcel from the hands, and I'm going to salirmene home to call the courier!
Then the guy comes back into the truck. The truck! Yes, with the logo of $ noto_corriere ... ok, then maybe I can trust ... It makes me fill out a receipt and leave me a sticker with the barcode on the package that provides ... ok, now I can trust ...
Before I left I asked if I had to pay something ...
still have doubts .... I tell him that everything is already paid and I let go ... fingers crossed!
Let's hope so ...